Privacy Policy

Introduction

MealScale ("we", "us", or "our") provides restaurant management software including online ordering, point-of-sale, and delivery tools. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

By using MealScale, you agree to the collection and use of information in accordance with this policy. If you have questions, contact us at support@mealscale.io.

Information We Collect

We collect information you provide directly, such as your name, email address, restaurant name, phone number, and billing details when you create an account or contact us.

We automatically collect usage data including device information, IP address, browser type, pages visited, and interactions with our platform to improve our services and security.

If you use our ordering or POS features, we process order data, customer information, and transaction records on behalf of your restaurant as a data processor.

How We Use Your Information

We use your information to provide, maintain, and improve our services; process transactions; send service-related communications; and respond to support requests.

We may use aggregated, anonymized data for analytics and product development. We do not sell your personal information to third parties.

Data Sharing

We share data with trusted service providers who assist in operating our platform (such as hosting, payment processing, and email delivery), subject to confidentiality obligations.

We may disclose information if required by law, to protect our rights, or in connection with a business transfer such as a merger or acquisition.

Data Security & Retention

We implement industry-standard security measures including encryption, access controls, and regular security reviews to protect your data.

We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, and resolve disputes.

Your Rights

Depending on your location, you may have the right to access, correct, delete, or export your personal data, and to object to or restrict certain processing.

To exercise these rights, contact us at support@mealscale.io. We will respond within a reasonable timeframe.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the last revised date.